About Friendly Support Limited
Kind, practical support for everyday life at home
Friendly Support Limited was created to offer adults across London the kind of everyday help that can make life feel easier, calmer and less lonely.
We provide non-regulated support, including companionship, errands, light domestic assistance, appointment support and live-in support by arrangement. Our role is to offer a friendly presence, practical help and reliable company — whether that means sharing conversation over a cup of tea, helping with shopping, accompanying someone to an appointment, or simply making the day feel more manageable.
We understand that asking for support can feel like a big step. That is why we keep our service personal, respectful and straightforward. We listen carefully, agree everything clearly in writing, and aim to provide support that feels familiar, reassuring and dignified.
Our Purpose
Our purpose is simple: to help people feel more comfortable, connected and supported at home.
Many families want to do more for their loved ones, but work, distance and daily responsibilities can make that difficult. Friendly Support Limited is here to provide the extra time, presence and practical help that families often wish they could give themselves.
We are not a personal care or nursing provider. Instead, we focus on the everyday support that helps people remain socially connected, practically supported and less alone.
Our Team
We work with a small group of carefully selected support workers who are chosen for their kindness, reliability and good judgement.
Our support workers are:
- Properly interviewed and DBS-checked
- Insured and appropriately trained
- Selected for their patience, warmth and professionalism
- Committed to treating every person with dignity and respect
- Matched, wherever possible, with the same clients so trust can grow over time
We believe that good support is not only about completing tasks. It is about turning up on time, listening properly, noticing the small things, and making people feel valued.
Our Approach
We take time to understand what each person needs and what would make the greatest difference to their day.
Some clients may want regular companionship. Others may need help getting to appointments, completing errands, doing light household tasks or feeling more confident at home. Families may simply want the reassurance that someone kind and dependable is visiting their loved one.
Before support begins, we agree the type of support, visit times and costs clearly in writing. There are no hidden charges and no pressure. We want every client and family to feel informed, comfortable and confident before making a decision.
Our Values
Kindness
We treat every person with warmth, patience and compassion. We aim to support people as we would want our own family members to be supported.
Honesty
We are clear about what we can and cannot provide. If your needs fall outside our non-regulated support service, we will say so and, where possible, point you in the right direction.
Reliability
We understand how important dependable support is. We aim to arrive on time, keep our promises and provide a consistent, reassuring service.
Respect
We work with people, not over them. We respect personal routines, preferences, privacy and independence.
What We Can Help With
Friendly Support Limited can assist with:
- Companionship and social visits
- Sitting service for family carers
- Support getting to appointments
- Shopping and errands
- Light domestic help
- Simple meal preparation
- Laundry, tidying and washing up
- Live-in home support by arrangement, without personal care
Our visits are unhurried, with a minimum booking of two hours.
What We Do Not Provide
Friendly Support Limited provides non-regulated support only.
We do not provide:
- Washing, bathing or dressing
- Toileting or continence care
- Medication administration
- Wound care or dressings
- Nursing or medical procedures
- Regulated personal care services
If you are unsure whether your needs fall within our service, please get in touch. We will be happy to talk things through with you and, if we are not the right service, help guide you towards a more suitable option.
Why Families Choose Us
Families choose Friendly Support Limited because we offer support that is personal, practical and reassuring.
We are here for people who may not need medical care, but who would benefit from companionship, encouragement and reliable help with everyday life. Our service is designed to give clients greater comfort at home and families greater peace of mind.
We believe that small acts of support can make a very real difference: a friendly conversation, a steady arm on the way to an appointment, help with errands, or simply knowing that someone kind is there.
Ready to Talk?
If you are looking for support for yourself or someone you care about, we would be pleased to hear from you.
You can book a visit, request a free consultation, or simply ask a question. We will listen carefully, explain your options clearly, and help you decide the next step without pressure.