Privacy Policy

Friendly Support Limited is committed to protecting your privacy. This policy explains how we collect, use and store your personal information when you contact us or use our services.

Information we collect

When you fill in our contact or booking form, we collect your name, phone number, email address and the details you provide about the support you are looking for. We use this information solely to respond to your enquiry and, if you choose to proceed, to arrange and deliver our home support services.

How we use your information

We use your details to reply to your enquiry, discuss your needs, arrange visits and keep in touch about your care. We do not share your information with third parties for marketing purposes.

Cookies

We use essential cookies so the website works (for example, remembering cookie consent). We do not use advertising or tracking cookies. You can control cookies in your browser settings.

How long we keep your information

We keep enquiry and booking details only as long as needed to respond, arrange support, or meet legal obligations. We then delete or anonymise them.

Your rights

You have the right to ask what information we hold about you, to correct it, or to request that we delete it. Please email info@friendlysupportlimited.co.uk or use our contact form.

If you have any questions about this privacy policy, please email info@friendlysupportlimited.co.uk or get in touch.